I fully appreciate that cancellations are sometimes unavoidable and in the event that you have to cancel a place I will always do my utmost to find a reasonable solution - to offer an alternative course date or to make a refund wherever possible. Please be aware, however, that cancellations can sometimes have an impact on course viability and it may be too late for me to cancel venue bookings or other people who are committed to attend. I have therefore instigated a refund policy as follows:
Notification of cancellations received at least 14 days before the event start date will receive a no quibble full refund or the offer of an alternative course date if this is desired and feasible.
Notifications of a cancellation received between 7 and 14 days of a course start date will receive 50% of their course fee or the offer of an alternative course date if this is desired and feasible
Notifications of a cancellation received less than 7 days before a course start date will not be automatically entitled to a refund but will be offered an alternative course date whenever possible.
In the unlikely event of a course or workshop being cancelled, I will endeavour to offer you an alternative date or I will refund your course payment in full but please note that I am unable accept liability for any associated costs, i.e. accommodation or travel costs.
Accessibility: It is generally possible to accommodate everyone on my courses regardless of a participants disability and I will always do my utmost to ensure that any obstacles to participation are overcome. Occasionally, however, a venue may not have the desired infrastructure for specific conditions so please contact me in advance of a course so that we can assess viability.
Photography & Filming: Whilst I welcome all course participants to make notes and take photographs for their own study aids please mindful and considerate of other participants. Filming is not permitted without prior discussion / permission.
It is frequently useful for me or associated course organisers to take photographs during courses for publicity purposes but please let me know if you are attending a course or event and do not wish to be featured in photographs.